Please get in touch before returning an order, to discuss your return.
Customers have 30 days from the day they receive their parcel to return it back to us. To be refundable, all products must be returned in their original condition.
Please also remember to clearly mark the returning parcel with the word RETURN. .
It is recommended that all returns are sent by recorded delivery: customers are liable for the loss of the products included.
Products returned in any condition other than the original, will not be taken back.
If all of the above conditions are fulfilled, a full refund will be issued to the customer to the account used for purchase within five days of garments being returned. This refund will exclude the costs of returning the Gnome, which shall be borne by the customer.